FAQs when purchasing a camper trailer

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FAQs when purchasing a camper trailer

Will my vehicle tow the average sized trailer?

My tow ball is rated ...... but my vehicle says it can tow …. weight?

What benefits do forward folding camper trailers give when setting up camp?

What is the best camper for an older person to manage?

What is the real difference between off road and on road campers?

What is covered under warranty with a camper trailer?

What are the speed limits when towing a caravan in Australia?

With harsh elements expected from my travels, what should I look out for?

Do you have stringent checking and assembly?

Importing versus Australian.  What Chinese parts are used in Australian made manufacture  of camper trailers?

Why have a double axle instead of a single axle?

Plugs and power, what appliances can be used?

Pricing - why are you so affordable?

Why is there such a difference in pricing between different camper trailer sellers?

Freight costs in shipping to……?

What body governs the Camper Trailer Business?

Parts and after sales support?

What general maintenance is required for safety?

What are the important day – to day points to look for?

What tools should I take?

Who am I dealing with at Southern Cross Camper trailers?

 

Q. Will my vehicle tow the average sized trailer?

A. The towing capacity of your vehicle is shown on a badge which is hidden in different places on the vehicle according to age and make.

Q. My tow ball is rated ...... but my vehicle says it can tow …. weight?

A. If it is a factory fitted towbar there will be no difference in the figures. If it is an after-market towbar, go by the rating on the towbar. There are reasons why towbar companies put lower rated towbars on particular vehicles.

Q. What benefits do forward folding camper trailers give when setting up camp?

A. Ease and speed of set-up.

Q. What is the best camper for an older person to manage?

A. Probably a forward folding hard floor as they are fast to set up and are fitted with winches for this reason.

Q. What is the real difference between off road and on road campers?

A. The difference is in the construction and suspension. Off-road campers need to be far more robust to handle Australian outback roads.

Q. What is covered under warranty with a camper trailer?

A. At Southern Cross Campers we find it hard to think of things which are NOT covered. Unfortunately this does not apply to a lot of our competitors.

Q. What are the speed limits when towing a caravan in Australia?

A. In most States there is a maximum of 100km/hr.

Q. With harsh elements expected from my travels, what should I look out for?

A. Look out for uneven tyre wear; if the camper leans to one side a shock absorber could be faulty; when you stop for fuel, food or for the night, feel the temperature of the wheels as excessive heat could mean a wheel bearing getting tired.

Q. Do you have stringent checking and assembly?

A. Yes. From “Go” to “Whoa” our trailers are built and assembled by the owners, Ben and Denis, themselves. They are built to a checklist and every nut, bolt and washer is checked and hand – tightened. (Rattle – guns are banned!)

Q. Importing versus Australian.  What Chinese parts are used in Australian made manufacture  of camper trailers?

A. It is an unfortunate fact of life that Australia’s manufacturing industry just cannot match the price of imported manufactures. Many of the components on our trailers are actually purchased here in Australia, but they always arrive in boxes marked “Made in China).

Q. Why have a double axle instead of a single axle?

A. On many of our larger trailers (Quad haulers) we have them made with dual axles for stability and to lower the weight on the towball.

Q. Plugs and power, what appliances can be used?

A. All our trailers are fitted with heavy duty high-amp wiring, so it is more a matter of what appliances will not flatten your battery.

Q. Pricing - why are you so affordable?

A. We have kept our overheads and margins low, specifically for that purpose. And anyway, we’re just nice people!!

Q. Why is there such a difference in pricing between different camper trailer sellers?

A. Dunno!! Maybe they’re NOT nice people……..?

Q. Freight costs in shipping to……?

A. Wherever you are, we will organise a competitive price and refer to you before accepting.

Q. What body governs the Camper Trailer Business?

A. In Western Australia it is the Dept Of Commerce.

Q. Parts and after sales support?

A. If you need something, we will either have it or get it!

Q. What general maintenance is required for safety?

A. After any long trip, check the wheel bearings and wheel nuts. Before starting a trip, check your lights.

Q. What are the important day – to day points to look for?

A. When you are sitting in the vehicle, all hitched up and ready to go, kids about to start asking “Are we nearly there yet?” STOP!! Check these five things: Hitch key – Is it in your pocket? Trailer plug – Did you connect it? Chains – Did you connect them? Jockey wheel – Did you swing it up? Handbrake – did you disengage it?

Q. What tools should I take?

A. All of our trailers can be cared for with a fairly basic set of sockets and spanners.

Q. Who am I dealing with at Southern Cross Camper trailers?

A. The people you deal with at SCCT are the owners themselves so the buck stops there.

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